Refund/Exchange/Cancellation & Privacy Policies
Our customers are our business. We seek to make things right!
Teleclasses/Teleconferences/Webinars & Coaching
If you attend the first session of any teleclass/teleconference/webinar or coaching series and are not satisfied, you may receive a 50% refund of the cost of the series or class, provided you notify us within 2 days after the date of the first class or session.
If you are unable to attend the teleclass for which you registered, you may apply the amount you paid towards the next scheduled teleclass. Or you may transfer your registration to another person, provided you advise us of the name of the person who will attend in your place at least 5 days prior to the first session of the next scheduled teleclass.
Audio/Digital/Downloadable Products
There are no refunds on audio or digital (e books, special reports, etc.) products.
Advertising
We do not refund or exchange advertising purchases (banner ads, text ads, solo ads, etc.) unless the ad has not run yet.
Membership Accesses
Our memberships are billed in 30 day cycles on a month to month basis. Memberships can be cancelled at anytime by email notification to Membership@FrantoniaPollins.com. You will retain access to all member areas, products and information through the date ending your current 30 day membership cycle. All future recurring member fees shall cease.
All Other Products
If you receive a defective product, we will gladly exchange your merchandise. Just return the item in the same condition in which you received it in within 15 days of your initial purchase. (Post mark will determine the dates). Exhanges are based on availability of stock. . It would be helpful (but not necessary) for you to include an explaination as to why the item did not meet your needs. A short "heads-up" e-mail would be appreciated so that we can watch for the return and get your refund back to you as quickly as possible.
If the item originally purchased is not available, we will offer to exchange it for an item of your choice, of equal value or offer a full refund.
FRANTONIA POLLINS ENTERPRISES Privacy Notice
Frantonia Pollins Enterprises knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Frantonia Pollins Enterprises, you are accepting the practices described in this Privacy Notice.
Questions regarding this statement should be directed by e-mail to fmpollins@The Million-HeirGroup.com. You may also contact us at Frantonia Pollins Enterprises,
900 Doolittle Ave #7-201, Las Vegas, NV 89106.
Information Collected
Frantonia Pollins Enterprises is the sole owner of the information collected on www.TheMillion-HeirGroup.com. Frantonia Pollins Enterprises collects information from our users at several different points on our Web site.
Registration
In order to use this Web site, a user must first complete the registration form. During registration a user is required to give contact information (such as name and email address). We use this information to contact the user about services on our site for which he/she has expressed interest.
Order
We request information from the user on our order form. A user must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date). This information is used for billing purposes and to fill customer’s orders. If we have trouble processing an order, the information is used to contact the user.
We receive and store any information you enter on our Web site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features.
Uses of Information
We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, improving our stores, and communicating with you. We will not share your information with any third parties.
Automatic Information: We receive and store certain types of information whenever you interact with us. For example, like many Web sites, we use "cookies," and we obtain certain types of information when your Web browser accesses Frantonia Pollins Enterprises. “Cookies” serve the additional purpose of preventing our software from repeatedly sending the same banner ads to the same customers, and allows our software to customize newsletter and Web page content based on visitors' browser type.
E-mail Communications: To help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mail from Frantonia Pollins Enterprises if your computer supports such capabilities. We also compare our customer list to lists received from other companies, in an effort to avoid sending unnecessary messages to our customers. If you do not want to receive e-mail or other mail from us, please follow the opt-out instructions below.
We sometimes use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.
Security
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.
We reveal only the last five digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.
Choice/Opt-Out
If you are a newsletter subscriber, you always have the option of no longer receiving them. At the bottom of each newsletter there is an opt-out option. Simply click on “Please click here to unsubscribe”.
Correct/Update
Our customers can correct, access and update pertinent Personally Identifiable Information obtained through the site. Mechanisms include online, email, telephone, postal mail etc. This helps to assure that the information we collect is accurate and up to date. You can correct, access, and update your personal information by e-mailing Frantonia.
Conditions of Use, Notices, and Revisions
If you choose to visit Frantonia Pollins Enterprises, your visit and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, arbitration of disputes, and application of the law of the state of Nevada. Our business changes constantly. This Notice and the Conditions of Use will change also, and use of information that we gather now is subject to the Privacy Notice in effect at the time of use.
Notification of Changes
If our privacy policy and information practices change at some time in the future Frantonia Pollins Enterprises will post the policy changes to the www.TheMillion-HeirGroup.com Web site to notify you of these changes and provide you with the ability to opt out of these new uses.
Legal Disclaimer
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.
Contact Information
If users have any questions or suggestions regarding our privacy policy, please contact us at:
Phone (702) 577-6872
Fax (702) 992-9881
Email fmpollins@themillion-heirgroup.com
900 Doolittle Ave #7-201, Las Vegas NV 89106
Website www.TheMillion-HeirGroup.com
THE MILLION-HEIR GROUP
.Creating Multi-Generational Wealth - One Mind at A Time
Frantonia Pollins Enterprises
900 Doolittle Ave #7-201, Las Vegas NV, 89106 USA
Phone: (702) 577-6872 / Fax: (702) 992-9881
info@TheMillion-HeirGroup.com
